You are reading the documentation for an outdated Corteza release. 2024.9 is the latest stable Corteza release.

Messaging channels

A channel enables communication between users that are related to a specific topic, such as project management and sales.

Corteza Messaging defines three channel types:
Public channels

Public channels are visible and accessible to all Corteza users that can access Corteza Messaging. Public channels should not be used to exchange any sensitive information.

Private channels

Private channels are visible and accessible by the Corteza users that can access Corteza Messaging and were invited to the channel.

Direct channels

Direct channels are visible and accessible by the Corteza users that can access Corteza Messaging and were invited to the channel. Direct channels are designed for one-on-one conversations or smaller groups of people.

Create a channel

To create a new channel:

  1. navigate to the Corteza Messaging,

  2. click on the "+" icon next to the Public, Private channels; or Direct messages,

  3. provide all the requested data (see channel properties),

  4. press the "Create" button.

Edit a channel

Not available for direct messages.
To edit an existing channel:

  1. navigate to the Corteza Messaging,

  2. open the channel and hover over the three dots in the top right corner,

  3. click on the "Edit channel" option,

  4. provide all the requested data (see channel properties),

  5. press the "Update" button.

Archive a channel

To archive an existing channel:

  1. navigate to the Corteza Messaging,

  2. open the channel and hover over the three dots in the top right corner,

  3. click on the "Edit channel" option,

  4. click and confirm the "Archive" option.

Delete a channel

You can instead archive the channel.
To delete an existing channel:

  1. navigate to the Corteza Messaging,

  2. open the channel and hover over the three dots in the top right corner,

  3. click on the "Edit channel" option,

  4. click and confirm the "Delete" option.

Manage a channel

Open the channel and hover over the three dots in the top right corner.

Member list

Member list shows a list of current channel members. It also provides an interface to add or remove members.

Edit channel

Refer to the channel editing for details.

Channel flags

Options to hide the channel, ignore the channel, or remove the flags.

Bookmarked and Pinned messages

Opens a list of bookmarked and pinned messages.

Leave channel

The leave channel option removes you from the channel.

Channel properties

Name

The name property specifies the channel name that is shown to the users.

Topic

The topic property lets you specify what the conversation is about, such as marketing or project management.

Privacy

The privacy flag lets you change the public channel to a private channel, and vice-versa.

Featured

The featured flag automatically includes any new user as the channel member and shows the channel in the channel list.

Use this flag for any introduction channels.
Members

The * members'* list shows what users entered the channel. In the case of private channels, only the listed users are allowed to access the channel.

Not available for direct messages.